Cancellation and Refund Policy

I understand that my clients have busy schedules and I take pride in not keeping them waiting or keeping them longer than planned. Please call on time. Each session will end 30 or 45 minutes (depending on which offering you choose) after it was scheduled to begin. If the Client needs to cancel or reschedule the appointment, the Client must do so 24 hours in advance; otherwise, the Client will forfeit that appointment and will not have an opportunity to reschedule it or receive any refund.

In the event of the Client’s absence or withdrawal from the 6 Month Full Circle Program, for any reason whatsoever, the Client will remain fully responsible for the full amount of the Program. Under no circumstance will the Coach (Rachael Pontillo or Holistically Haute™, LLC) refund any payments made by the Client, except as noted above. By registering for any of the above options, the Client agrees to be legally obligated to pay the full amount of the selected program.

By purchasing any of the above options the Client acknowledges that he or she has read and understands the above terms and conditions and agrees to be bound by them.

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